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Reference: Personal data

Personal data

Erasure

On this page

Erasing a person is a generated operation, User.erase(user_id). You call it from an action you write, for example behind a "delete my account" route or in a support tool. It erases the person's record and decides what happens to every record that belongs to them.

What happens to each of those records follows from the on_delete: setting of the reference that links it to the person, so most references need nothing more:

  • OnDelete.cascade means the record is deleted (Erasure.deleted).
  • OnDelete.cleared means the record is kept and anonymised (Erasure.anonymised).
  • OnDelete.restricted must say what erasure does, with erase:.

A restricted reference must say, because "a user with todos can't be deleted" is the right rule for a mistaken click, but not for a person's legal request to be forgotten. Most apps write one or two erase: lines, and the compiler refuses an erasure it can't complete.

erase: on a reference to a person What happens to the record Needs
Erasure.deleted Deleted, with everything that cascades from it
Erasure.anonymised Kept; the reference and every marked field are cleared the reference and marked fields nullable
Erasure.retained Kept as it is until its own retention ends; only the reference is cleared the reference nullable, and retention: on the entity

A marked field is one with a personal: setting, which says it holds personal data (Marking personal fields). A nullable field is one whose type ends in ?, so it can hold no value (Values that may be missing).

Deleting the person's records: Erasure.deleted

Use it for records that are only the person's, such as their todos. Here Todo's reference to its owner is restricted, so ordinary code can't delete a user who still has todos, but erasing the owner deletes their todos:

example
// domains/planning/entities/todo.jadpoentity Todo {    id: Uuid    owner_id: User.id {        on_delete: OnDelete.restricted        role: TodoRole.owner        erase: Erasure.deleted    }    title: TodoTitle    ...}

Keeping a record without the person: Erasure.retained

Use it for records the law makes you keep. Invoices are the usual case: tax law requires them for several years, which GDPR Article 17(3) allows. The invoice keeps its own copy of the billing name and address, so it no longer needs the user. Erasing the user clears customer_id and keeps the invoice:

example
// domains/billing/entities/invoice.jadpoentity Invoice {    id: Uuid    customer_id: User.id? {        on_delete: OnDelete.restricted        erase: Erasure.retained    }    billing_name: PersonName {        personal: PersonalData.identifying    }    issued_at: Instant {        generated: Generated.on_create    }    retention: {        after: config.invoice_retention        since: issued_at    }}

The invoice is then deleted when its own retention ends, here config.invoice_retention after it was issued (six years in the UK).

A record you keep this way holds its own copy of the details it needs, as the invoice holds the billing name. It never points at a stub left in place of the person. It also needs a retention: of its own, which says when it is deleted.

The person's own record

The person's own record is erased field by field, because it can't always go: an insurer, for example, must keep policy records for at least five years.

  • Where nothing must be kept, the record is deleted.
  • Otherwise a field marked erase: Erasure.retained stays, which needs the entity's retention:, and every other marked field is cleared. The person can no longer sign in, receives nothing, and is left out of every query except those that serve the retained purpose. When the retention ends, the purge schedule deletes the rest.

What erasure reaches

  • Every store and cache. The main store's records go in one transaction, and cached copies are wiped at once (Caches). An action can write to only one store, so records your app keeps in another store are erased straight after, by an event subscriber that Jadpo generates.
  • Records with a lifecycle are removed outright, not soft-deleted. Your own code can't do that, but erasure, like purge, is an operation the compiler generates, so it can (Lifecycle).
  • Files attached to erased records are deleted with them (Files).
  • OAuth grants, the permissions a person gave your app to act for them at a provider, are deleted with the person or record that owns them (OAuth grants). They are revoked at the provider where its package declares how.
  • Other companies. Data already sent to a provider, such as an email or payment provider, is outside your database. Providers that can erase are asked to (see "Erasure at providers" below). The personal-data report lists every connection that receives a marked field, and whether its copy is erased.

What erasure doesn't rewrite

  • Backups aren't rewritten. Each erasure leaves an entry in an erasure log, holding the person's id and the time and nothing else. Restoring a backup replays the log before the app starts. Backups themselves expire on the hosting platform's schedule, which the report states. This is what the UK regulator, the ICO, calls putting data "beyond use".
  • There are no per-person encryption keys, so erasure never works by deleting a person's key ("crypto-shredding").
  • Logs aren't rewritten either. They hold identifiers and hashes, never marked values, and expire on their own retention.

A legal hold, which stops a person's data being erased while a case is open, is application data that you write. An action checks a hold flag and refuses with its own failure before it calls User.erase. Restricting use of someone's data while a complaint is open (Article 18) works the same way.

Erasure at providers

When your app sends a person's data to another company, such as a payment provider, erasing the person also asks that provider to erase them. Two declarations make that work. The provider's package declares, in its provider.jadpo, which call erases a person and what it takes. Your app's connection names the field that holds the person's key at that provider:

example
// packages/stripe/v2024_06_20/provider.jadpoprovider {    ...    erasure: {        call: customers.delete        by: CustomerId    }}// app.jadpostripe: {    package: Stripe.v2024_06_20    domains: [payments]    credential: config.stripe_secret_key    erasure: {        key: User.stripe_customer_id    }}

Erasure emits a PersonErased event. It is a declaration on the package, not part of any capability, so Stripe and Postmark are erased the same way.

  • Your app first, then the providers. When User.erase runs, Jadpo copies each connection's key, here stripe_customer_id, into the erasure event. It then erases the person in one transaction, as above. After that commits, a generated subscriber calls each provider's erasure operation, retried until the provider confirms. So a provider never holds the only record of someone your app still has.
  • The completion email waits for every provider. The erasure-completed email, one of the built-in emails, goes only once every provider has confirmed. A delivery that gives up is parked for an operator and shown in the privacy request's state and in jadpo privacy requests. It is never left quietly incomplete.
  • A copied key that is itself personal data, such as an email address used as the provider's key, stays only in the outbox until it is delivered. The personal-data report lists it there.
  • A connection that receives personal data but can't erase it is a compile error. That is a connection whose package declares no erasure:, or which names no key. An acceptance, a committed file in which a person states why the data stays there (tax records at an accounting provider, say), allows it, and the report lists the connection and the reason.
  • Anything else your app sends data to, such as a CRM it calls through its own integration, can be erased by your own PersonErased subscribers.

Markdown for agents: /docs/erasure.md.Built from Jadpo main at a707efb.